Frequently Asked Questions

What's this app all about? Take a look at the most frequently asked PocketBracket questions. If you are just getting started, check out our How To for a quick video overview of the app.

• Why can't I download PocketBracket from the App Store?
• Why don't I see the 2010 Tournament Data on my Android Device?
• Why is SmartPick not selecting the first round?
• How do I create a bracket?
• How to I delete a bracket?
• How do I select my picks?
• If I know my Final Four picks, do I have to fill out the whole bracket?
• How do I create a pool?
• How do I join a pool?
• How do I leave a pool?
• I don't see my bracket when joining a pool?
• Why is it asking me to sync my brackets?
• Why aren't my bracket's being scored?
• March Madness hasn't started, how were these teams determined?
• How long can I update my bracket?
• How many brackets can I create?
• Why does the loading time seem to be slow?
• What is the "PocketBracket Network"?
• Who is Pure Concepts?

Don't see your question? Ask us, chances are someone else is wondering the same thing.

Why can't I download PocketBracket from the App Store?

PocketBracket was built for OS 3.1. This means you may need to update your iPhone or iPod Touch. Don't worry, it's simple. Plug it into your computer and launch iTunes. When the "Device" appears in the sidebar, select it, and click the "Check for Update" button in the main window.

Why don't I see the 2010 Tournament Data on my Android Device?

The Android version of PocketBracket did not download the tournament data on Selection Sunday. As of Tuesday afternoon, it does not appear we will have it resolved before the tournament starts. We apologize for this inconvenience.

Why is SmartPick not selecting the first round?

We are aware of this issue on the iPhone version. Although we have fixed it, we fear that an update will not be reviewed by Apple before the Tournament starts. SmartPick will still work, but you may need to verify the first round. We apologize for this inconvenience. You can call it DumbPick this year.

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How do I create a bracket?

From the Bracket or Network tab tap the "+" button at the top, right of the screen. Fill in the name of your bracket. Tip: Use a unique name to help you identify it on the PocketBracket Network.

How to I delete a bracket?

From the Bracket tab, simply swipe your finger across the bracket name you want to remove. A "Delete" button will appear. Tap the button to permanently delete your bracket. Tap anywhere else on the screen if you change your mind.

How do I select my picks?

Select your bracket from the Bracket tab or searching for it by name from the Network tab. A detailed view of your bracket will appear. Tap the "Picks" button at the top, right of the screen. Make your selections by round at the top and region at the bottom. When you are finished be sure to tap the "Save" button at the top, right of the screen.

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If I know my Final Four picks, do I have to fill out the whole bracket?

Great question! PocketBracket has a unique feature called SmartPick. If you know who you want to make it to the later rounds, you can make those picks first and PocketBracket will SmartPick that team to win in previous rounds. SmartPick is available for any game in any round where you have not made a pick. Pretty smart, huh?

How do I create a pool?

From the Pool tab tap the "+" button at the top, right of the screen. Fill in the name of your pool and optionally set a passcode to make your pool private. Private Pools require users that wish to Tip: Use a unique name for your pool to help you identify it on the PocketBracket Network.

How do I join a pool?

Find your Pool by searching for it by name from the Pools tab. Select your pool and tap the "Join" button in the top, right of the screen. Private Pools require you to enter the pool passcode (Which your friend should give you). Select any brackets you wish to join to the pool.

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How do I leave a pool?

In the detailed bracket view find the pool you wish to leave under the "Joined Pools" section. Simply swipe your finger across the pool name you want to leave. A "Delete" button will appear. Tap this button to leave the pool. Tap anywhere else on the screen if you change your mind.

I don't see my bracket when joining a pool?

In order to join a pool, your bracket must exist on the PocketBracket Network. You can be sure it does by syncing you bracket data.

Why is it asking me to sync my brackets?

A new feature is PocketBracket 2.0 is local storage. This allows you to create and manage your brackets even when your not connected to the PocketBracket Network. The next time you do connect, the app will automatically recognize these changes and ask you to sync. You should sync when prompted or by shaking your device. This will ensure that your data on the PocketBracket Network is up-to-date and will be correctly scored and ranked.

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Why aren't my bracket's being scored?

Nope. Your bracket scores and ranks will update after each tournament game is final. If you want to be sure you have the latest data, tap the refresh icon at the bottom, right of the main screen.

March Madness hasn't started, how were these teams determined?

This is last year's tournament data. It's there to allow you to get familiar with PocketBracket. This year's data will be available by 9:00 PM ET on Selection Sunday. Tournament data will automatically update and remove your sample data.

How long can I update my bracket?

Feel free to update your picks until tip-off time of the first tournament game (not the Play-In game). After that you will not be allowed to make any further updates - that would be cheating! And we're watching you.

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How many brackets can I create?

Unlimited. Although try to keep it under a trillion. No, you can really make as many as you want, just keep in mind that the device may only show the Top 25. But you can view full data on this website.

Why does the loading time seem to be slow?

Be patient my friend, the app retrieves some data from the PocketBracket Network. The internet's a big place, and your device is so sweet and cute and small. Anyway, it's worth the wait. And with your bracket data on the PocketBracket Network, you can view it on this website and share it with everyone.

What is the "PocketBracket Network"?

You're here right now! The PocketBracket Network is where you can view all sorts of stats, rankings, shared pools, and much more. This way you can share your bracket with anyone or be kind enough to create one for your friend and they can track it here.

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Who is Pure Concepts?

We are! We made PocketBracket and we are very excited about it - and hope that you are too. Our app is your app. So send us your feedback and reviews 'cause we'll be here next year.

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